When we focus on belonging, a fundamental human need, companies benefit tremendously. A 2019 study by BetterUp found that workplace belonging can lead to an estimated 56 percent increase in job performance, a 50 percent reduction in turnover risk, and a 75 percent decrease in employee sick days. For a 10,000-person company, this would result in annual savings of more than $52M.
The business argument for workplace culture training that provides evidence-based solutions to communication and fairness is clear. Our services are listed below.
Headway offers our services to both for-profit and nonprofit organizations. If your organization is a registered nonprofit that can benefit from our help–at very low or no cost to you–please contact us to tell us about yourselves and how we can help.
These courses are designed to create long-lasting, sustainable improvement to workplace culture. Instead of having team members either take an online training course or hiring a consultant when there are toxic issues within an organization, we train someone on your team. Having a capable staff member trained as a facilitator can help organizations proactively avoid crises by curbing defensiveness and engaging in productive discussions before a situation escalates.
Coursework & Material
These virtual courses involve online training, group exercises, at-home study and virtual discussion groups. They will prepare you to change the behavior at your workplace, lead discussions on fairness and belonging, and to intervene when conflicts arise in a group setting.
There are four levels to the complete course, starting with Facilitation 1:The Science of Belonging & Behavior and moving to the advanced course, Facilitation 4: A Sustainable Culture of Belonging. Participants who complete all four levels and pass a final exam will receive a Facilitation Certificate from Headway.
Class size: 12
Pricing & Schedule (all courses)
Each course* is six weeks long and requires five to seven hours of work each week. Participants attend one online group class weekly. Every session includes a lecture, discussion and interactive exercises for participants to practice their new skills. We provide some homework (readings, videos, etc.) after each session for individual study.
NEW: We have a new self-paced offering that omits the need to attend a live session that may not suit your schedule. When you head to the registration page, look for “Facilitator Training 1: Self-paced Option.”
Each course (1 through 4) costs $850 per attendee. Please indicate if you are part of a non-profit organization for reduced pricing.
*Once you complete Facilitation Level 1, you will be invited to enroll in Level 2 and so on through Level 4. Read more about Level 1 below, where you’ll also find a link to descriptions of Levels 2 through 4.
Facilitation Training 1: The Science of Belonging & Behavior
This entry-level course is for everyone who wants to learn the Headway approach to healthy workplace culture. Learn about defensiveness–how to recognize it and how to prevent it from influencing behavior— as well as practical strategies for interrupting bigotry without escalating conflict. We’ll tackle dealing with inappropriate jokes, and when it’s appropriate to call out someone who is behaving in a discriminatory manner.
We’ll provide techniques backed by science and evidence that can move your organization toward progress.
We design a program that features workshops and interventions customized to the needs of your organization. This includes at least one workshop organized around a specific module, an employee survey, the analysis of survey responses, and two conference calls to discuss workshop content and structure, the outcomes the client is seeking and what Headway recommends.
Who should enroll in Workplace DEI Training?
Leaders and managers who recognize a need to understand difference and cross-cultural interactions among employees, customers or both.
Course work & material
The individualized program for your organization may include scientific staff surveys to ascertain the most significant areas related to fairness and belonging that should be addressed. All survey results are anonymous and the analysis is provided to the client, along with a plain-language summary.
With the guidance of Headway’s experts, organizations choose the module that’s most relevant to their team. Each module involves a workshop of 2-3 hours and Headway will provide supplemental materials for further reading and practice exercises for the group. Involving team members in the process of meeting challenges improves morale and strengthens trust in leadership
Below is a list of the modules we currently teach:
- Workplace culture and undiscussables – What are we not talking about?
- Microaggressions – How to intercede and respond
- Meetings – How to structure meetings so all participants are heard
- Teamwork – How to work with others to turn differences into strengths
- Inclusive leadership – Creating a welcoming culture
- Explicit vs. Implicit Discrimination – Techniques to address unconscious preferences: what does that mean?
- Creating a Culture of Feedback – Embrace a growth mindset
- Productive Disagreements – Work through volatile issues without arguing.
Key takeaways
- We tailor a unique program to meet your organization’s specific needs.
- Workshops focus not only on awareness, but also on learning new skills that help team members behave in more inclusive ways.
- Highly interactive sessions include practical exercises, healthy discussions and problem-solving.
- Involving team members in the process of meeting challenges improves morale and strengthens trust in leadership.
Pricing & schedule
The base fee for workplace interventions is $1500. This includes an initial one-hour consult with leadership to determine objectives and tailoring needs; any tailoring necessary for your organization’s context; and after the course, a one-hour follow-up to assess progress. Each session is designed for a maximum of 12 participants, to ensure everyone gets plenty of time for interactive, guided practice. A typical module takes about three hours to deliver, including learning, Q&A, interactive practice, and reaching consensus on meaningful metrics for the organization to track. Each module is priced at $5,000.
For example, if your organization opts to hold a workshop on microaggressions and inclusive meetings, your price for each set of 12 learners would be:
- $1500= base fee
- $5000 x 2 modules
- $11,500 = total cost
Our leadership training program allows leaders to select and train in specific workplace culture areas that will most benefit their organization. Requiring a reduced time commitment, we provide practical skills clients can use with their teams immediately.
Who should enroll in Leadership Training?
Service provided
Clients choose a training session from a number of modules (listed below). We start with an initial discussion, so leadership understands what makes Headway’s approach unique. We’ll also discuss what evidence supports the techniques we teach, and how our program can add value to the organization. Each 60-90 minute session includes time for leaders to practice new skills through exercises and demonstrations.
The current sessions offered are:
- Fostering a Culture of Fairness
- Leading Proactive Meetings
- Encouraging Cross-Silo Collaboration
- Effective Communication
- Creating a Culture of Learning
- Working Through Productive Disagreement
- Understanding Defensiveness
- Reducing Conflict in the Workplace
This training is ideal for executives because it requires only a short time commitment. Each session is targeted to address one very specific issue. We provide practical skills and techniques that leaders can start to use immediately.
Key takeaways
- Target your needs with individualized and science-based training.
- One-on-one coaching and practice addresses your and your organization’s unique situation.
- Short, focused sessions avoid rehashing workplace culture generalities and respect executive schedules.
Pricing & schedule
The sessions are priced at $750 and one-on-one only. Please contact us to discuss your situation and scheduling needs.
Cultural context editing (sometimes referred to as “sensitivity reading,”) is a service we provide to editorial staff, journalists, writers and storytellers. Our editors review content and provide an additional, authentic perspective based on their lived experience or deep familiarity with the culture or community represented in the text.
Who Cultural Context Editing Helps
Authors, journalists and editorial staff working on in-depth stories related to communities or cultures they have little authentic experience with.
Service provided
A cultural context assessment invites a professional journalist with first-hand knowledge of a culture or community to assess how our stories acknowledge differences in behavior, appearance and values.
Journalists across all types of media may report on stories about cultures that are different from those they are immersed in. Relevant assumptions often go unacknowledged and remain hidden, even from ourselves.
When covering a different culture or community, it’s important to explore and examine those assumptions. It’s often equally important to allow someone who is part of that community to help us recognize when we get the story wrong. Perhaps we unwittingly framed it inaccurately, or portrayed characters without full acknowledgement and understanding of their socioeconomic background, culture or context.
Key takeaways
- Assessment and editing point out inadvertent biases and errors or omissions in storytelling.
- The assessment helps provide context for telling the full story of that community.
- The story’s credibility among all communities is enhanced.
Pricing and schedule
$100 per hour. Contact us to discuss your project and enable us to introduce you to the best cultural context advisor for your needs.
