Historically, most diversity, equity and inclusion programs, designed by HR professionals and lawyers, focus on limiting liability and risk-mitigation. Ironically, this can backfire because bias can be triggered or reinforced by attempts to reduce it. The billions of dollars U.S. businesses spend on D&I training is often wasted because they are not science-based and don’t focus on the need to feel included.

When we focus on belonging, a fundamental human need, companies benefit tremendously. A 2019 study by BetterUp found that workplace belonging can lead to an estimated 56 percent increase in job performance, a 50 percent reduction in turnover risk, and a 75 percent decrease in employee sick days. For a 10,000-person company, this would result in annual savings of more than $52M.

The business argument for DEI training that provides evidence-based solutions to workplace belonging is clear. Our services are listed below. 

Headway offers our services to both for-profit and nonprofit organizations. If your organization is a registered nonprofit that can benefit from our help–at very low or no cost to you–please contact us to tell us about yourselves and how we can help. 


These courses are designed to disrupt the current model of diversity training, in which team members either take an online training course, or a consultant is hired when there are issues of bias within an organization. Having a capable facilitator on staff can help organizations proactively avoid crises by curbing biased actions and engaging in productive discussions before a situation escalates.

Who should enroll in DEI Facilitator Training?

Employees and leaders at any level interested in learning how to productively guide equity and inclusion-related workplace conversations and interactions. Graduates will be able to interrupt bigoted behavior and facilitate productive discussions before a situation escalates.

Course work & material

These virtual courses are for those who want to be certified as DEIB facilitators and moderators. They involve online training, group exercises, at-home study and virtual discussion groups. They will prepare you to lead discussions on equity and inclusion, and to intervene when conflicts arise in a group setting.

There are four levels to the complete course, starting with DEI Facilitation 1 and moving to the advanced course, DEI Facilitation 4. Participants who complete all four levels and pass a final exam will receive a DEI Facilitation Certificate from Headway.

Class size (all courses):  12 maximum

Pricing & Schedule (all courses)

Each course* is six weeks long and requires five to seven hours of work each week. Participants attend one online group class weekly. Every session includes a lecture, discussion, and interactive exercises for participants to practice their new skills. We provide some homework (readings, videos, etc.) after each session for individual study.

Each course (1 through 4) costs $850 per attendee. Please indicate if you are part of a non-profit organization for reduced pricing.

*Once you complete DEI Facilitation Level 1, you will be invited to enroll in Level 2 and so on through Level 4. Read more about Level 1 below, where you’ll also find a link to descriptions of Levels 2 through 4.


DEI FACILITATION 1: Intro to DEIB Facilitating

This course is for:
  • working professionals interested in equity and inclusion within their organizations.
  • supervisors who want to build diverse teams.
  • executives who are looking for DEI solutions that accomplish measurable, practical goals.

This entry-level course is for everyone who wants to learn the Headway approach to equity and inclusion. Learn about implicit bias–how to recognize it and how to prevent it from influencing behavior— as well as practical strategies for interrupting microaggressions without causing conflict. We’ll tackle dealing with inappropriate jokes, and when it’s appropriate to call out someone who is behaving in a racist manner.

This course also explains why traditional DEI training doesn’t work. We’ll provide techniques backed by science and evidence that can move your organization toward progress.

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We design a program that features workshops and interventions customized to the needs of your organization. This includes at least one workshop organized around a specific module, an employee survey, the analysis of survey responses, and two conference calls to discuss workshop content & structure, the outcomes the client is seeking and what Headway recommends.

Who should enroll in Workplace DEI Training?

Leaders and managers who recognize a need to understand cross-cultural interactions among employees, customers or both.

Course work & material

The individualized program for your organization may include scientific staff surveys to ascertain the most significant areas related to diversity and inclusion that should be addressed. All survey results are anonymous and the analysis is provided to the client, along with a plain-language summary.

With the guidance of Headway’s experts, organizations choose the module that’s most relevant to their team. Each module involves a workshop of 2-3 hours and Headway will provide supplemental materials for further reading and practice exercises for the group. Involving team members in the process of meeting challenges improves morale and strengthens trust in leadership

Below is a list of the modules we currently teach:

  1. Workplace culture and undiscussables – What are we not talking about?
  2. Microaggressions – How to intercede and respond
  3. Meetings – How to structure meetings so all participants are heard
  4. Teamwork – How to work with others to turn differences into strengths
  5. Inclusive leadership – Creating a culture of inclusion
  6. Explicit vs. Implicit racism – Techniques to address implicit racism; who might be racist, and what does that mean? 
  7. Creating a culture of feedback – Embrace a growth mindset
  8. Productive disagreements – Work through volatile issues without arguing.  
Key takeaways
  • We tailor a unique program to meet your organization’s specific needs
  • Workshops focus not only on awareness, but also on learning new skills that help team members behave in more inclusive ways
  • Highly interactive sessions include practical exercises, healthy discussions and problem-solving
  • Involving team members in the process of meeting challenges improves morale and strengthens trust in leadership
Pricing & schedule

The base fee for workplace interventions is $1500. This includes an initial one-hour consult with leadership to determine objectives and tailoring needs; any tailoring necessary for your organization’s context; and after the course, a one-hour follow-up to assess progress.  Each session is designed for a maximum of 12 participants, to ensure everyone gets plenty of time for interactive, guided practice. A typical module takes about three hours to deliver, including learning, Q&A, interactive practice, and reaching consensus on meaningful metrics for the organization to track. Each module is priced at $5,000. 

For example, if your organization opts to hold a workshop  on microaggressions and inclusive meetings, your price for each set of 12 learners would be:

  • $1500= base fee
  • $5000 x 2 modules
  • $11,500 = total cost

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Our executive DEI training program allows leaders to select and train in specific diversity and inclusion areas that will most benefit their organization. Requiring a reduced time commitment, we provide practical skills clients can use with their teams immediately.
Who should enroll in Executive DEI Training?
Executives and other leaders who have identified specific areas of belonging and inclusion in their organization they’d like to improve
Service provided
Clients choose a DEI training session from a number of modules (listed below). We start with an initial discussion, so leadership understands what makes Headway’s approach unique. We’ll also discuss what evidence supports the techniques we teach, and how our program can add value to the organization. Each 60-90 minute session includes time for leaders to practice new skills through exercises and demonstrations.
The current sessions offered are:
  • Fostering an Inclusive Workplace Culture
  • Leading Inclusive Meetings
  • Encouraging Cross-Silo Collaboration
  • Effective and Inclusive Communication
  • Creating a Culture of Learning
  • Working Through Productive Disagreement
  • Understanding Implicit Racism
  • Reducing Microaggressions in the Workplace

This training is ideal for executives because it requires only a short time commitment. Each session is targeted to address one very specific issue. We provide practical skills and techniques that leaders can start to use immediately.

Key takeaways
  • Target your needs with individualized & science-based training.
  • One-on-one coaching & practice addresses your + your organization’s unique situation.
  • Short, focused sessions avoid rehashing DEI generalities, & respect executive schedules.
Pricing & schedule

The sessions are priced at $750 and one-on-one only. Please contact us to discuss your situation and scheduling needs.

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Cultural context editing (sometimes referred to as “sensitivity reading,” “inclusivity editing” or “diversity editing”) is a service we provide to editorial staff, journalists & storytellers. Our editors review content and provide an additional, authentic perspective based on their lived experience or deep familiarity with the culture or community represented in the text.

Who Cultural Context Editing helps

Authors, journalists and editorial staff working on in-depth stories related to communities or cultures they have little authentic experience with.

Service provided

A cultural context assessment invites a professional journalist with first-hand knowledge of a culture or community to assess how our stories acknowledge differences in behavior, appearance and values.

Journalists across all types of media may report on stories about cultures that are different from those they are immersed in. Relevant biases and assumptions often go unacknowledged and remain hidden, even from ourselves.

When covering a different culture or community, it’s important to explore and examine those biases. It’s often equally important to allow someone who is part of that community to help us recognize when we get the story wrong. Perhaps we unwittingly framed it inaccurately, or portrayed characters without full acknowledgement and understanding of their socioeconomic background, culture or context.

Key takeaways
  • Assessment & editing point out inadvertent biases + errors or omissions in storytelling.
  • Assessment helps provide context for telling the full story of that community
  • The story’s credibility among all communities is enhanced.
Pricing and schedule

$100 per hour. Contact us to discuss your project and enable us to introduce you to the best cultural context advisor for your needs.


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Let's transform how we cover elections

Journalists have the power to change the tone of the 2024 presidential campaign, and become a useful & positive force in American democracy. We have two webinars: Covering The Election Without Damaging Democracy & How to Cover Political Speech Without Amplifying Dog Whistles.