Historically, most diversity, equity and inclusion programs, designed by HR professionals and lawyers, focus on limiting liability and risk-mitigation. Ironically, this can backfire because bias can be triggered or reinforced by attempts to reduce it. The billions of dollars U.S. businesses spend on D&I training is often wasted because they are not science-based and don’t focus on the need to feel included.

When we focus on belonging, a fundamental human need, companies benefit tremendously. A 2019 study by BetterUp found that workplace belonging can lead to an estimated 56 percent increase in job performance, a 50 percent reduction in turnover risk, and a 75 percent decrease in employee sick days. For a 10,000-person company, this would result in annual savings of more than $52M.

The business argument for DEI training that provides evidence-based solutions to workplace belonging is clear. 

Headway offers our services to both for-profit and nonprofit organizations. If your organization is a registered nonprofit that can benefit from our help–at very low or no cost to you–please contact us to tell us about yourselves and how we can help. 


Who should enroll in Workplace DEI Training?

Employees and managers who recognize a need to understand cross-cultural interactions among employees, customers or both.

Course work and material

Workshops and interventions are customized to the needs of your organization. We can design a program that can include scientific staff surveys to ascertain what are the most significant areas related to diversity and inclusion that should be addressed. All survey results are anonymous and the analysis is provided to the client, along with a plain-language summary.

With the guidance of Headway’s experts, organizations can design their own program by choosing the module that’s most relevant to their team. Each module involves a workshop of 2-3 hours and Headway will provide supplemental materials for further reading and exercises that can be practiced by the group. Here’s a list of the modules we currently teach:

  1. Workplace culture and undiscussables – What are we not talking about?
  2. Microaggressions – How to intercede and respond.  
  3. Meetings – how tor estructure meetings so all participants are heard.
  4. Teamwork – how to work with others to turn differences into strengths.
  5. Inclusive leadership – creating a culture of inclusion. 
  6. Explicit vs. Implicit racism – techniques to address implicit racism; who might be racist, and what does that mean? 
  7. Creating a culture of feedback – embrace a growth mindset. 
  8. Productive disagreements – work through volatile issues without arguing.  
Key takeaways
  • Workshops focused not just on awareness but on learning new skills that help team members behave in more inclusive ways
  • Tailored to meet the individual needs of an organisation, rather than using the same curriculum for every group
  • Highly interactive sessions that include practical exercises, healthy discussions, and problem-solving
  • Involving team members in the process of meeting challenges improves morale and strengthens trust in leadership
Pricing and schedule

The base fee for workplace interventions is $1500. This includes an employee survey, the analysis of survey responses, and two conference calls to discuss what the client is looking for in the workshop and what Headway recommends. There is a $5000 fee for each individual module. 

For example, if your organization opts to hold workshops on microaggressions and inclusive meetings, your total cost would be:

  • $1500 base fee
  • $5000 x 2 modules
  • $11,500 total cost

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Who should enroll in DEI Facilitator Training?

Leaders and employees at any level interested in learning how to productively guide race- and culture-related workplace conversations and interactions. Graduates will be able to lead productive discussions before a situation escalates.

Course work and material

These virtual courses are for those who want to be certified as DEIB facilitators and moderators. They involve online training, group exercises, at-home study, and virtual discussion groups. They will prepare you to lead discussions on equity and inclusion, and to intervene when conflicts arise in a group setting.  

There are four levels to the complete course, starting with DEI Facilitation 1 and moving to the advanced course, DEI Facilitation 4. Participants who complete all four levels and pass a final exam will receive a DEI Facilitation Certificate from Headway.  

The courses are designed to disrupt the current model of diversity training, in which team members either take an online training course, or a consultant is hired when there are issues of bias within an organization. Having a capable facilitator on staff can help organizations avoid crises by engaging in productive discussions before a situation escalates.

Class size (all courses): 12 maximum.

Pricing and Schedule (all courses):

Each course is six weeks long, requiring 5-7 hours of work each week, online as a group and as individual study. Participants attend sessions once per week for six weeks for each course. We provide some homework (readings, videos, etc.) after each session. Every session includes a lecture component, discussion, and interactive exercises for participants to practice their new skills.

Each course (1 through 4) is priced at $850 per attendee. 

You can learn more about each of the classes, and start the booking process if you’re ready, via the link below!

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Who should enroll in Executive DEI Training?

Executives and other leaders who have identified specific areas where their organization can improve its handling of DEI matters.
Service provided

Clients can choose which sessions you want. It’s often best to start with the initial discussion, so leadership can hear what makes Headway’s approach different. We’ll also discuss what evidence supports the techniques we teach, and how our program can add value to the organization. Each 60-90 minute session includes time for leaders to practice your new skills through exercises and demonstrations.

The current sessions offered are:

  • Fostering an Inclusive Workplace Culture
  • Leading Inclusive Meetings
  • Encouraging Cross-Silo Collaboration
  • Effective and Inclusive Communication
  • Creating a Culture of Learning
  • Working Through Productive Disagreement
  • Understanding Implicit Racism
  • Reducing Microaggressions in the Workplace

This training works well for executives because it requires only a short time commitment. Each session is targeted to address one very specific issue. We provide practical skills and techniques that leaders can start to use immediately.

Key takeaways
  • Target your needs with individualized and science-based training.
  • One-on-one coaching and practice addresses your and your organization’s unique situation.
  • Short, focused sessions avoid rehashing DEI generalities, and respect executive schedules.
Pricing and schedule

The sessions are priced at $750. Please contact us to discuss your situation and scheduling needs.

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Who Cultural Context Editing helps

Authors, journalists and editorial staff working on in-depth stories about communities not their own.

Service provided

A cultural context assessment invites a professional journalist with first-hand knowledge of a culture or community to assess how our stories acknowledge differences in behavior, appearance and culture.

Journalists across all types of media may report on stories about cultures that are different from the ones they understand. Relevant biases and assumptions are often unacknowledged and hidden, even from ourselves. 

When covering a different culture or community, it’s important to explore and examine those biases. It’s often equally important to allow someone who is part of that community to help us recognize when we got the story wrong. Perhaps we unwittingly framed it inaccurately, or portrayed characters without full acknowledgement and understanding of their culture and context.

Key takeaways
  • Assessment and editing will point out inadvertent biases and errors or omissions in storytelling.
  • An assessment will help provide context for telling the full story of that community. 
  • As a result, the story’s credibility among all communities will be enhanced.
Pricing and schedule

$100 per hour. Contact us to discuss your project and enable us to introduce you to the best cultural context advisor for your needs.

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